Mobile banking adoption: A literature review

By Aijaz Ahmed Shaikh, Heikki Karjaluoto. Telematics and informatics, 2015

1,004 citations recorded by the source corpus.

Subfields: Information Systems and Management, Sociology and Political Science, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/1a26d54fb35f81d00edc04fc2b40d1231c5e914c

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Citations in the corpus

Determinants of continuance intention to use the smartphone banking services: An extension to the expectation-confirmation model (2016, background): “The literatures suggest that banking transactions mostly involves extrinsic motivation (Shaikh and Karjaluoto, 2015).”
Adoption Intention of Fintech Services for Bank Users: An Empirical Examination with an Extended Technology Acceptance Model (2019, background): “Trust is an interdisciplinary concept that has been studied by scholars in sociology, management, organizational behavior, and other ﬁelds [39–41].”
Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model (2019, background): “A number of studies have indicated the positive influence of FC on the level of usage among users (e.g. Dwivedi et al., 2017a, 2017b; Rana et al., 2016; Shaikh and Karjaluoto, 2015; Yu, 2012; Zhou et al., 2010).”
Point of adoption and beyond. Initial trust and mobile-payment continuation intention (2020, positive): “Perceived usefulness is a commonly used variable in studies on mobile-based banking adoption (Shaikh and Karjaluoto, 2014) and is an important factor in mobile-based payment usage (Dahlberg et al., 2015).”
The Role of ICT in Modulating the Effect of Education and Lifelong Learning on Income Inequality and Economic Growth in Africa (2019, positive): “(i) While ICT enables people to limit physical displacement (Ureta, 2008; Shaikh & Karjaluoto, 2015; Asongu, 2015; Efobi et al ., 2018), such benefits can be more apparent when citizens are educated on the benefits of leveraging on ICT to reduce such physical displacements.”
Determinants of intention to use the mobile banking apps: An extension of the classic TAM model (2017, methodology): “Shaikh and Karjaluoto (2015) performed a systematic review of literature on m-banking adoption published from January 2005 to March 2014, concluding that the TAM model and its adaptations is the most employed in published works.”
Exploring consumers perceived risk and trust for mobile shopping: A theoretical framework and empirical study (2018, background): “M-banking concerns the use of mobile devices for managing finances (Shaikh and Karjaluoto, 2015), mpayments concern the use of mobile devices to pay for products/services in-store (Slade et al.”
Why do people use and recommend m-wallets? (2020, neutral): “As complexity has been said to represent the difficulty level of a technology product (Venkatesh et al., 2003; Shaikh and Karjaluoto, 2015), we expected that if participants perceived m-wallets to be highly complex, they would have lower usage intentions.”