Media richness or media naturalness? The evolution of our biological communication apparatus and its influence on our behavior toward E-communication tools

By Ned Kock. IEEE Transactions on Professional Communication, 2005

427 citations recorded by the source corpus.

Subfields: Communication, Social Psychology, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/10443dfc5831b072987ebd00c9e2ce0a5832fe85

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. Kris Byron
2. Dina Inman Ramgolam
3. Anu Nadina Sandlin
4. K. Schaefer
5. Jaehee Cho
6. M. Mayfield
7. Ned Kock
8. J. Mayfield

In Social Psychology

1. M. Mayfield
2. J. Mayfield
3. Kris Byron
4. Dina Inman Ramgolam
5. Anu Nadina Sandlin
6. K. Schaefer
7. Jaehee Cho
8. Ned Kock

In Sociology and Political Science

1. Kris Byron
2. M. Mayfield
3. Lina de la Garza
4. Shaun Sexton
5. J. Mayfield
6. Dina Inman Ramgolam
7. Anu Nadina Sandlin
8. K. Schaefer

Citations in the corpus

• Empathetic Leadership: How Leader Emotional Support and Understanding Influences Follower Performance (2018, background): “Such studies can help us understand the role of communication channels on the expression of empathy (Kock, 2005, 2008).”
• The Rate and Delay in Overload: An Investigation of Communication Overload and Channel Synchronicity on Identification and Job Satisfaction (2011, methodology): “In sum, this finding further contributes to our understanding of both MRT and MNT as they relate to the relevance of synchronicity in communication exchanges and communication overload.”
• Carrying too Heavy a Load? The Communication and Miscommunication of Emotion by Email (2008, background): “Using an evolutionary perspective, Kock (2005) has argued that the lack of such cues as facial expressions or vocal tone in email render it less arousing than communication that permits these cues.”