Service Innovation:Organizational Responses to Technological Opportunities & Market Imperatives

By J. Tidd, F. Hull. 2003

233 citations recorded by the source corpus.

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

Fostering Innovation in Public Services (2005, unknown): “Or is, as suggested by various analysts (for example Clayton 2003), sharpness of focus and specialization more conducive to innovation?”
The Emergence of Service Science: Toward Systematic Service Innovations to Accelerate Co‐Creation of Value (2008, background): “At the national level, Germany, Denmark, Finland (Paloheimo et al. 2004), Norway (Hauknes 1996), the United Kingdom (Tidd and Hull 2003), and Canada have made significant efforts over the last decade to rectify this situation.”
A research manifesto for services science (2006, background): “However, the approaches to service innovation, despite many solid contributions [76, 104], have remained balkanized in different academic disciplines.”
Improving Financial Service Innovation Strategies for Enhancing China’s Banking Industry Competitive Advantage during the Fintech Revolution: A Hybrid MCDM Model (2019, background): “The authors also stressed that employees can develop systematic thinking and acquire professional knowledge through training and learning, which will ensure the smooth development of new banking services [39,54].”