System-Based Quality Dimensions in Fitness Services: Development of the Scale of Quality
By K. Chang, P. Chelladurai. 2003
118 citations recorded by the source corpus.
Subfields: Organizational Behavior and Human Resource Management, Public Health, Environmental and Occupational Health, Social Psychology
View Paper: https://www.semanticscholar.org/paper/0b569f2fc31338a7c26e00a5856c515a4051e229
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In Organizational Behavior and Human Resource Management
In Public Health, Environmental and Occupational Health
In Social Psychology
Citations in the corpus
- Can service quality predict spectators' behavioral intentions in professional soccer? (2008, methodology): “In the same context (fitness), Chang and Chelladurai (2003) used a different conceptual approach in order to develop SQFS (Scale of Quality in Fitness Services).”
- The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty: Empirical results from public, outdoor aquatic centres in Australia (2013, background): “…Cronin et al., 2000; Hightower et al., 2002), compared to participant sport and recreation in private fitness centres (Alexandris et al., 2004; Chang & Chelladurai, 2003; Papadimitriou & Karteroliotis, 2000) and public sport and leisure centres (Howat et al., 2008; Liu, Taylor, & Shibli,…”