Can service quality predict spectators' behavioral intentions in professional soccer?
By N. Theodorakis, Konstantinos Alexandris. 2008
125 citations recorded by the source corpus.
Subfields: Gender Studies, Organizational Behavior and Human Resource Management, Sociology and Political Science
View Paper: https://www.semanticscholar.org/paper/e7e83f9c6ebbb544eb3c6e39042954e59752dc1a
How researchers see this paper
The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.
In Gender Studies
- Serafim Karvounis
- Nikolaos Tsigilis
- N. Theodorakis
- James J. Zhang
- Konstantinos Alexandris
- A. Rosado
- A. Correia
- R. Biscaia
In Organizational Behavior and Human Resource Management
- Serafim Karvounis
- Nikolaos Tsigilis
- N. Theodorakis
- Konstantinos Alexandris
- A. Rosado
- A. Correia
- R. Biscaia
- James J. Zhang
In Sociology and Political Science
- Serafim Karvounis
- Nikolaos Tsigilis
- N. Theodorakis
- Konstantinos Alexandris
- James J. Zhang
- A. Rosado
- A. Correia
- R. Biscaia
Citations in the corpus
- Predicting spectators’ behavioural intentions in professional football: The role of satisfaction and service quality (2013, methodology): “While the quality of most of the elements of functional quality (e.g., the stadium) is considered today as more or less standard in professional sports in North America, they are not still well developed in some European countries (including Greece, Theodorakis & Alexandris, 2008; Theodorakis et al.”
- Impact of core and peripheral service quality on consumption behavior of professional team sport spectators as mediated by perceived value (2013, background): “Theodorakis and Alexandris (2008) also found that tangible facility variables (e.g., stadium cleanliness) were positively related to word-of-mouth behavior of the Greek professional soccer fans.”
- The effects of emotions on football spectators' satisfaction and behavioural intentions (2012, background): “The analyses of other concepts proposed in the literature such as brand image (Beccarini & Ferrand, 2006), service quality (Theodorakis & Alexandris, 2008), competitive balance (Koenigstorfer et al., 2010) and the BIRGing/CORFing phenomena (Kwak et al., 2011), alongside with emotions might…”