The Field Guide to Understanding Human Error

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The relationship between psychological capital, job satisfaction, and safety perceptions in the maritime industry (2015, background): “When the ‘‘holes’’ in the different safety systems coincide, a hazard can pass through all of the defense layers, leading to failure (see Dekker, 2006, for a further explanation of Reason’s model).”
Site Reliability Engineering: How Google Runs Production Systems (2016, methodology): “The Bad Apple Theory is demonstrably false, as shown by evidence [Dek14] from several disciplines, including airline safety.”
The complexity of failure: Implications of complexity theory for safety investigations (2011, background): “…than diffuse and system-level ones (Galison, 2000) has of course been a central preoccupation of system safety (Reason, 1997; Maurino et al., 1999; Dekker, 2006), and the difficulty in achieving systemic stories of failure has been considered from a variety of angles (Fischhoff, 1975; Woods et…”