Conflict and Performance in Global Virtual Teams

By Atreyi Kankanhalli, Bernard C. Y. Tan, Kwok Kee Wei. Journal of Management Information Systems, 2006

408 citations recorded by the source corpus.

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Nature of virtual teams: a summary of their advantages and disadvantages (2008, background): “Today, organizations capable of rapidly creating teams of talented people who can respond to the needs of their customer are destined for success in the competitive and complex global economy of today (Kankanhalli et al., 2007).”
Guest editorial: qualitative studies in information systems: a critical review and some guiding principles (2013, background): “…to present their findings: in table format (30 percent) (e.g., Backhouse et al. 2006), in the form of a model (36 percent) (e.g., variance (Kankanhalli et al. 2006), and process (Goh et al. 2011)), as propositions or abstractions (9 percent) (e.g., Vlaar et al. 2008; Sarker et al. 2006),…”
The Role of Communication and Trust in Global Virtual Teams: A Social Network Perspective (2011, background): “One such critical determinant in the context of distributed teams is communication, given the lack of shared understanding and temporal/geographic dispersion (e.g., [2, 82, 100]). kankanhalli et al. [52] highlight that important role of communication on task conflict in global virtual teams.”