L. Maguire
Organizational Behavior and Human Resource Management · with Geiger · 2015
A researcher in the Science corpus: 1 paper; trusts 7 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 13 citations into it
- Marketing — 10 citations into it
- Social Psychology — 9 citations into it
- Sociology and Political Science — 9 citations into it
Whom L. Maguire trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- R. Peterson
- A. Wong
- Riadh Ladhari
- D. Grace
- A. Patterson
- Robert Madrigal
- Anna S. Mattila
- Laurette Dube
- Wanda J. Orlikowski
- Frank May
Who trusts L. Maguire overall
Papers from L. Maguire's perspective
Ordered by how strongly the researchers L. Maguire trusts endorse each paper. Same corpus, a different order for every researcher.
- Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services
- Diary methods: capturing life as it is lived. (Annual Review of Psychology)
- The role of emotional satisfaction in service encounters
- Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relationships:
- Understanding Service Convenience
- The effect of consumption emotions on satisfaction and word‐of‐mouth communications
- The Role of Emotions in Service Encounters
- Multiple roles of consumption emotions in post‐purchase satisfaction with extended service transactions
- It's About Time: Temporal Structuring in Organizations (Organ. Sci.)
- Distinctions between emotion and mood
Their papers
- Emotional timescapes: the temporal perspective and consumption emotions in services (2015) — 88 citations