Karen Popovich
Business Process Management Journal · 2003
A researcher in the Science corpus: 1 paper; trusts 2 researchers and is trusted by 3 researchers here, as inferred from the citation graph.
Whom Karen Popovich trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Karen Popovich overall
Papers from Karen Popovich's perspective
Ordered by how strongly the researchers Karen Popovich trusts endorse each paper. Same corpus, a different order for every researcher.
- Customer Relationship Management (CRM) in Financial Services
- Planning for ERP systems: analysis and future trend (Business Process Management Journal)
- Deconstruction of the telecommunications industry: from value chains to value networks
- Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet
- Information Technology and Corporate Strategy: A Research Perspective (MIS Q.)
- The problem of solutions: Balancing clients and capabilities
- Strategies for Managing Knowledge Assets: the Role of Firm Structure and Industrial Context
- The role of public policy in advancement of product service systems
- The emergence of service operations management as an academic discipline
- A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation (MIS Q.)
Their papers
- Understanding customer relationship management (CRM): People, process and technology (2003) — 1,426 citations