Mark R. Testa

2009

A researcher in the Science corpus: 1 paper; trusts 0 researchers and is trusted by 1 researcher here, as inferred from the citation graph.

Who trusts Mark R. Testa overall

  1. Chung-Jen Wang

Papers from Mark R. Testa's perspective

Ordered by how strongly the researchers Mark R. Testa trusts endorse each paper. Same corpus, a different order for every researcher.

  1. The employee-organization relationship, organizational citizenship behaviors, and superior service quality
  2. Organizational citizenship behaviors and service quality as: external effectiveness of contact employees
  3. The Application of a Relationship Marketing Perspective in Retail Banking
  4. The Strength of Weak Ties
  5. The effect of work climate on critical employee and customer outcomes
  6. Service quality, profitability, and the economic worth of customers: What we know and what we need to learn
  7. Overlooked but not untouched: How rudeness reduces onlookers’ performance on routine and creative tasks
  8. In Defense of Personality Measurement: New Wine for Old Whiners
  9. Yes, Personality Matters: Moving on to More Important Matters
  10. THE CORE SELF‐EVALUATIONS SCALE: DEVELOPMENT OF A MEASURE

Their papers