Noah Gans
Management Information Systems · 2003–2005
A researcher in the Science corpus: 2 papers; trusts 3 researchers and is trusted by 3 researchers here, as inferred from the citation graph.
Subfields
- Management Information Systems — 11 citations into it; #1,932 of 3,376 by trust here, #601 by citations
- Electrical and Electronic Engineering — 9 citations into it; #14,897 of 16,539 by trust here, #8,627 by citations
- Computer Networks and Communications — 7 citations into it; #9,355 of 9,886 by trust here, #3,862 by citations
Whom Noah Gans trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Noah Gans overall
- Ward Whitt
- Linda V. Green
- Richard A. Berk
- Weining Kang
- James W. Taylor
- Kavita Ramanan
- Shiva Raj Pokhrel
- Sunil Nakrani
- David Gamarnik
- Michal Biron
Papers from Noah Gans's perspective
Ordered by how strongly the researchers Noah Gans trusts endorse each paper. Same corpus, a different order for every researcher.
- Designing a Call Center with Impatient Customers (Manufacturing & Service Operations Management)
- Telephone Call Centers: Tutorial, Review, and Research Prospects (Manufacturing & Service Operations Management)
- Dimensioning Large Call Centers (Operational Research)
- The multiclass GI/PH/N queue in the Halfin-Whitt regime (Advances in Applied Probability)
- Controlling the false discovery rate: a practical and powerful approach to multiple testing
- Understanding the shape of the hazard rate: A proce ss point of view
- Statistical Analysis of a Telephone Call Center
- Queueing Models of Call Centers: An Introduction (Annals of Operations Research)
- Markov Processes: Characterization and Convergence
- Controlled Markov processes and viscosity solutions
Their papers
- Statistical Analysis of a Telephone Call Center (2005) — 903 citations
- Telephone Call Centers: Tutorial, Review, and Research Prospects (2003) — 1,427 citations