A. Mandelbaum
Management Information Systems · 1987–2005
A researcher in the Science corpus: 8 papers; trusts 4 researchers and is trusted by 20 researchers here, as inferred from the citation graph.
Subfields
- Management Information Systems — 6 citations into it; #249 of 3,376 by trust here, #236 by citations
- Management Science and Operations Research — 5 citations into it
Whom A. Mandelbaum trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
- Alexander L. Stolyar
- Anatolii A. Puhalskii
- Martin I. Reiman
- S. Borst
- Thomas G. Kurtz
- Richard Bellman
Who trusts A. Mandelbaum overall
- Krikamol Muandet
- Noah Gans
- Jim G. Dai
- Itai Gurvich
- Baris Ata
- Ward Whitt
- Ger Koole
- Rami Atar
- Linda V. Green
- Kenji Fukumizu
Papers from A. Mandelbaum's perspective
Ordered by how strongly the researchers A. Mandelbaum trusts endorse each paper. Same corpus, a different order for every researcher.
- Markov Processes: Characterization and Convergence
- The multiclass GI/PH/N queue in the Halfin-Whitt regime (Advances in Applied Probability)
- Dimensioning Large Call Centers (Operational Research)
- Designing a Call Center with Impatient Customers (Manufacturing & Service Operations Management)
- Telephone Call Centers: Tutorial, Review, and Research Prospects (Manufacturing & Service Operations Management)
- MaxWeight scheduling in a generalized switch: State space collapse and workload minimization in heavy traffic
- The throughput of data switches with and without speedup (Proceedings IEEE INFOCOM 2000. Conference on Computer Communications. Nineteenth Annual Joint Conference of the IEEE Computer and Communications Societies (Cat. No.00CH37064))
- Controlled Markov processes and viscosity solutions
- Controlling the false discovery rate: a practical and powerful approach to multiple testing
- Understanding the shape of the hazard rate: A proce ss point of view
Their papers
- Statistical Analysis of a Telephone Call Center (2005) — 903 citations
- Telephone Call Centers: Tutorial, Review, and Research Prospects (2003) — 1,427 citations
- Scheduling Flexible Servers with Convex Delay Costs: Heavy-Traffic Optimality of the Generalized cµ-Rule (2004) — 374 citations
- Dimensioning Large Call Centers (2000) — 413 citations
- Designing a Call Center with Impatient Customers (2002) — 648 citations
- Scheduling a multi class queue with many exponential servers: asymptotic optimality in heavy traffic (2004) — 159 citations
- Queueing Models of Call Centers: An Introduction (2002) — 376 citations
- Admissibility as a Touchstone (1987)