Michael Hsu

2007

A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 1 researcher here, as inferred from the citation graph.

Whom Michael Hsu trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Hirotugu Akaike

Who trusts Michael Hsu overall

  1. Ruth N. Bolton

Papers from Michael Hsu's perspective

Ordered by how strongly the researchers Michael Hsu trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Strengthening the Satisfaction-Profit Chain
  2. The impact of satisfaction and payment equity on cross-buying: A dynamic model for a multi-service provider
  3. Customer Satisfaction and Shareholder Value
  4. Estimating the Dimension of a Model
  5. Linking Customer Management Effort to Customer Profitability in Business Markets
  6. Does Customer Knowledge Affect How Loyalty is Formed?
  7. Share of wallet in retailing: the effects of customer satisfaction, loyalty cards and shopper characteristics
  8. Does customer satisfaction lead to profitability
  9. A new look at the statistical model identification
  10. Store Satisfaction and Store Loyalty Explained by Customer- and Store-Related Factors

Their papers