Peter J. Kolesar
Management Information Systems · 2007
A researcher in the Science corpus: 1 paper; trusts 4 researchers and is trusted by 2 researchers here, as inferred from the citation graph.
Subfields
- Management Information Systems — 6 citations into it; #2,342 of 3,376 by trust here, #3,104 by citations
Whom Peter J. Kolesar trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Peter J. Kolesar overall
Papers from Peter J. Kolesar's perspective
Ordered by how strongly the researchers Peter J. Kolesar trusts endorse each paper. Same corpus, a different order for every researcher.
- Telephone Call Centers: Tutorial, Review, and Research Prospects (Manufacturing & Service Operations Management)
- Dimensioning Large Call Centers (Operational Research)
- Designing a Call Center with Impatient Customers (Manufacturing & Service Operations Management)
- The multiclass GI/PH/N queue in the Halfin-Whitt regime (Advances in Applied Probability)
- Statistical Analysis of a Telephone Call Center
- An Introduction To Probability Theory And Its Application
- Staffing a Call Center with Uncertain Arrival Rate and Absenteeism
- Markov Processes: Characterization and Convergence
- Understanding the shape of the hazard rate: A proce ss point of view
- Controlling the false discovery rate: a practical and powerful approach to multiple testing
Their papers
- Coping with Time‐Varying Demand When Setting Staffing Requirements for a Service System (2007) — 370 citations