Coping with Time‐Varying Demand When Setting Staffing Requirements for a Service System

By Linda V. Green, Peter J. Kolesar, Ward Whitt. 2007

370 citations recorded by the source corpus.

Subfields: Emergency Medical Services, Management Information Systems, Transportation

View Paper: https://www.semanticscholar.org/paper/17f5f78b94edb5835f84ff75b00ff106e6dc2b99

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Emergency Medical Services

1. Yunan Liu
2. Ward Whitt

In Management Information Systems

1. Yunan Liu
2. Ward Whitt

In Transportation

1. Yunan Liu
2. Ward Whitt

Citations in the corpus

• Many-server heavy-traffic limit for queues with time-varying parameters (2014, methodology): “See [2, 4, 6, 15, 18, 19] for background on methods to analyze the performance of queues with time-varying arrival rates and their application.”
• Staffing a Call Center with Uncertain Arrival Rate and Absenteeism (2006, neutral): “(1991), Whitt (1991) and Green et al. (2005) .”