Marissa Orlowski

Sociology and Political Science · 2017–2018

A researcher in the Science corpus: 3 papers; trusts 5 researchers and is trusted by 2 researchers here, as inferred from the citation graph.

Subfields

Whom Marissa Orlowski trusts overall

Their strongest outbound trust, strongest first, inferred from their citations.

  1. Osman M. Karatepe

Who trusts Marissa Orlowski overall

  1. S. Sop

Papers from Marissa Orlowski's perspective

Ordered by how strongly the researchers Marissa Orlowski trusts endorse each paper. Same corpus, a different order for every researcher.

  1. Customer-related social stressors and burnout. (Journal of Occupational Health Psychology)
  2. Incivility in the workplace: incidence and impact. (Journal of Occupational Health Psychology)
  3. The customer is not always right: customer aggression and emotion regulation of service employees
  4. Multivariate Data Analysis (7th ed.
  5. When the customer is wrong: A review of research on aggression and sexual harassment in service encounters
  6. The Role of Job Demands and Emotional Exhaustion in the Relationship Between Customer and Employee Incivility
  7. Assessing and attacking workplace incivility
  8. The relationship between empowerment, aggressive behaviours of customers, coping, and burnout
  9. Outcomes of customer verbal aggression among hotel employees
  10. Data collection in a flat world: the strengths and weaknesses of mechanical turk samples

Their papers