Jun Pang
with Keh · 2010
A researcher in the Science corpus: 1 paper; trusts 1 researcher and is trusted by 4 researchers here, as inferred from the citation graph.
Whom Jun Pang trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Who trusts Jun Pang overall
Papers from Jun Pang's perspective
Ordered by how strongly the researchers Jun Pang trusts endorse each paper. Same corpus, a different order for every researcher.
- Whither Services Marketing?
- Perceptions of Culture in Multicultural Space
- Perceived Value: Mediating Role of Perceived Risk
- Motivation reconsidered: the concept of competence.
- Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
- Understanding Service Convenience
- Cultural Similarities and Differences in Social Inference: Evidence from Behavioral Predictions and Lay Theories of Behavior
- Getting Return on Quality: Revenue Expansion, Cost Reduction, or Both?
- Serving the world's poor, profitably. (Harvard Business Review)
- Advance Pricing of Services and Other Implications of Separating Purchase and Consumption
Their papers
- Customer Reactions to Service Separation (2010) — 192 citations