Christiane Wecking
Organizational Behavior and Human Resource Management · 2006
A researcher in the Science corpus: 1 paper; trusts 4 researchers and is trusted by 0 researchers here, as inferred from the citation graph.
Subfields
- Organizational Behavior and Human Resource Management — 17 citations into it
- Sociology and Political Science — 16 citations into it
Whom Christiane Wecking trusts overall
Their strongest outbound trust, strongest first, inferred from their citations.
Papers from Christiane Wecking's perspective
Ordered by how strongly the researchers Christiane Wecking trusts endorse each paper. Same corpus, a different order for every researcher.
- WORK RELATIONSHIPS IN TELEPHONE CALL CENTRES: UNDERSTANDING EMOTIONAL EXHAUSTION AND EMPLOYEE WITHDRAWAL
- Development and validation of the Emotional Labour Scale
- Employee Well-being in Call Centres
- Customer-related social stressors and burnout. (Journal of Occupational Health Psychology)
- Psychology in organizations: The social identity approach
- Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms
- Work Motivation and Performance: A Social Identity Perspective
- Emotion regulation in the workplace: a new way to conceptualize emotional labor. (Journal of Occupational Health Psychology)
- Emotion work and psychological well-being: A review of the literature and some conceptual considerations
- Organizational identification: A meta-analysis
Their papers
- Work motivation, organisational identification, and well-being in call centre work (2006) — 294 citations