Tale of two cities’ collaborative tourism marketing: Towards a theory of destination stakeholder assessment

By Francesca d’Angella, F. Go. 2009

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How does brand loyalty interact with tourism destination? Exploring the effect of brand loyalty on place attachment (2020, methodology): “Applying the branding concept from the marketing literature, a place can be viewed as an umbrella brand (Crockett & Wood, 1999; D'Angella & Go, 2009) containing various material (e.g., historical sites) and nonmaterial (e.g., culture, history) elements that represent it (Lee & Lockshin, 2012).”
Motives and resources for value co-creation in a multi-stakeholder ecosystem: A managerial perspective (2016, background): “Mega-events (e.g. Olympic games, World Expos, major sport events) require an engagement for collaboration across a multiplicity of stakeholders (d'Angella & Go, 2009; Lee, Lee, & Wicks, 2004), and huge investments of operand and operant resources.”
Testing an integrated destination image model across residents and tourists (2017, result): “The study thus lends empirical support to the notion that the images of all the relevant stakeholders must be considered prior to engaging in any planning and promotion related to tourist destinations (D'Angella & Go, 2009; Shani & Pizam, 2012).”