Developing new rules for new markets

By John H. Roberts. 2000

118 citations recorded by the source corpus.

Subfields: Management Science and Operations Research, Marketing

View Paper: https://www.semanticscholar.org/paper/f998473037e4ea049227cb4fbbf03a7d598d2f7d

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Science and Operations Research

1. Hsin-Wei Wang
2. Paul A. Pavlou
3. Hsin Hsin Chang
4. A. Parasuraman
5. Dhruv Grewal
6. Tao Zhou
7. Salma S. Abed

In Marketing

1. Hsin Hsin Chang
2. Dhruv Grewal
3. Hsin-Wei Wang
4. Paul A. Pavlou
5. A. Parasuraman
6. Shpëtim Çerri
7. J. Petrick
8. Joey F. George

Citations in the corpus

• Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003, background): “The potential impact of technology and the Internet on consumer behavior has begun to puzzle consumer behavior researchers [27, 68].”
• The impact of technology on the quality-value-loyalty chain: A research agenda (2000, background): “Some of the macro-perspective articles in this issue (e.g., Roberts 2000; Sheth, Sisodia, and Sharma 2000), as well as one micro-perspective article (Bitner, Brown, and Meuter 2000), focus directly on the impact of technology on market structures and on interactions between sellers and buyers.”
• The Moderating Effect of Customer Perceived Value on Online Shopping Behaviour (2011, background): “Indeed, understanding and delivering customer value is seen as a cornerstone of marketing, competitive strategy (Khalifa, 2004; Lindgreen and Wynstra, 2005), retention of customers and relationship management (Roberts, 2000; Payne et al., 2001).”