The symbolic servicescape: Your kind is welcomed here

By M. Rosenbaum. 2005

150 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/f1db80e205b709b8e062f340aadfceebb90f0bf3

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Citations in the corpus

Social Servicescape: The Impact of Social Factors on Restaurant Image and Behavioral Intentions (2015, background): “The symbolic acceptance or the sense of belonging that customers perceive appears to be particularly important for the ethnic minority customers (Rosenbaum, 2005) and future research is suggested to identify additional social factors and refine the social servicescape.”
Using Photographs to Research Organizations: Evidence, Considerations, and Application in a Field Study (2012, background): “…Haselhuhn, 2011), professional identification (Warren & Parker, 2009), individuals interacting in retail spaces (Burt, Johansson, & Thelander, 2007; Rosenbaum, 2005; Venkatraman & Nelson, 2008), CEO portraits and business leadership image construction (Guthey & Jackson, 2005), work spaces and…”
An expanded servicescape perspective (2011, background): “Thus, cancer patients can find solace socializing at Gilda’s Club because they are free from embarrassment about their hair loss (Glover and Parry, 2009), and Jews may find kosher delicatessens compatible when they can engage in loud conversations that they might believe are unacceptable at non-Jewi”
The role of aesthetics and design in hotelscape: A phenomenological investigation of cosmopolitan consumers (2017, background): “By focusing attention on how the physical environment stimulates consumers to formulate approach/avoidance decisions, servicescape bridges marketing and environmental psychology concepts (Rosenbaum, 2005).”