Mediating Effect of Customer Satisfaction on Service Quality and Customer Loyalty Relationship in Malaysian Rural Tourism

By Zahir Osman, Ilham Sentosa. 2013

150 citations recorded by the source corpus.

View Paper: https://www.semanticscholar.org/paper/efb5033475f9ffb4c25f2df194e534ab842531d1

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

1. Shahida Kanwel
2. Lingqiang Zhou
3. Jinsoo Hwang
4. A. Hussain
5. Muhammad Asif
6. Arif Jameel

Citations in the corpus

• The Influence of Destination Image on Tourist Loyalty and Intention to Visit: Testing a Multiple Mediation Approach (2019, background): “It is the largest source of development or employment opportunities, and a huge wealth originator and a greater contributor to the diversified economy [7].”