USERS ADOPTION OF E-BANKING SERVICES: THE MALAYSIAN PERSPECTIVE

By Wai-Ching Poon. 2007

515 citations recorded by the source corpus.

Subfields: Information Systems and Management, Media Technology, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/e7e0e5dd7cebda72ec8e30e8755239c517a25c51

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Citations in the corpus

Incorporating attitude towards Halal banking in an integrated service quality, satisfaction, trust and loyalty model in online Islamic banking context (2013, background): “It is also interesting and encouraging to note that a significant number of these recent studies on the topic have emerged in developing countries (Gerrard and Cunningham, 2003; Kassim and Abdullah, 2006, 2010; Ong and Cheng, 2003; Polatoglu and Ekin, 2001; Poon, 2008; Siriluck and Mark, 2003; Sohai”
Consumer adoption of mobile banking in Jordan: Examining the role of usefulness, ease of use, perceived risk and self-efficacy (2016, background): “Moreover, customers are more apprehensive for the aspects pertaining to disconnection problems and their probability; this is coupled with their concerns associated with third parties, electronic piracy and cybercrimes which, in turn, lets customers be more hesitant in accepting online banking chann”
Mobile-banking adoption by Iranian bank clients (2014, background): “Studies reveal that postponing technology usage negatively affects per capita income, skills development and productivity (Szajna, 1996; Jorgenson, 2001; Ramayah, 2005).”
Mobile Banking Adoption: Application of Diffusion of Innovation Theory (2012, methodology): “…my working style [Lin 2011] Observability Mobile Banking can be accessed anytime and anywhere when in Saudi Arabia [Poon 2008] Mobile Banking have no queue [ Poon 2008] Mobile Banking can be accessed when abroad [ Poon 2008] I can see the effect of a transaction immediately [Fain & Roberts 1997]”
Examining factors influencing Jordanian customers’ intentions and adoption of internet banking: Extending UTAUT2 with risk (2018, methodology): “Practically, there are several recommended strategies that could be applied by banks to reduce the perceived risks associated with the use of electronic banking channels (Laukkanen et al., 2007; Laukkanen et al., 2009; Poon, 2008; Simintiras et al., 2014; Tan, 1999; Yousafzai et al., 2005).”