Online information search: vacation planning process.

By Bing Pan, Daniel R. Fesenmaier. 2006

494 citations recorded by the source corpus.

Subfields: Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/e447dcf4cff3441344eb8497a03371e24289675e

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Citations in the corpus

Credibility of online reviews and initial trust (2012, methodology): “A hotel setting was chosen for the experiment because, in the travel decision-making process, booking a hotel room will often be the first decision to consider once a destination is decided (Pan and Fesenmaier, 2006).”
Representation of the Online Tourism Domain in Search Engines (2008, background): “Consistent with studies by Dann (1997) and Santos (2004; 2006), the studies by Pan and Fesenmaier (2006) and Xiang et al (2007) indicate that there is a substantial difference between how the industry seeks to represent itself online as compared to how tourists conceptualize and describe their…”
A Framework of Search Engine Use for Travel Planning (2011, methodology): “…that the experience is translated into attitudes toward search engines in terms of trust, ease of use, and their efficacy in supporting the travel planning process (Gefen, Karahanna, and Straub 2003; Gretzel, Fesenmaier, and O’Leary 2006; Nakamura et al 2007; Pan and Fesenmaier 2006; Su 2002).”
The impact of online reviews on hotel booking intentions and perception of trust. (2011, background): “Consumers now have the opportunity to take control of the dissemination of information about tourism and other products, framing these descriptions within their personal experiences versus that of a marketer (Pan and Fesenmaier, 2006).”
The Effect of Online Information Search on Image Development (2009, methodology): “The dynamic and interactive nature of the Internet (Pan and Fesenmaier 2006) allows tourism websites to deliver affection-related information more effectively than traditional offline information sources (Kim 22 and Fesenmaier 2008).”
Aspects of service-dominant logic and its implications for tourism management: Examples from the hotel industry (2011, background): “For many consumers the search process and the arranging of holidays around information based on the internet is part of their experience (Litvin et al. 2008; Pan and Fesenmaier 2006).”
INFORMATION TECHNOLOGY APPLICATIONS IN HOSPITALITY AND TOURISM: A REVIEW OF PUBLICATIONS FROM 2005 TO 2007 (2009, methodology): “To better understand the search patterns of customers using a search engine, researchers have analyzed search query formula (Pan, Litvin, & O’Donnell, 2007) and keywords (Pan & Fesenmaier, 2006).”
Role of social media in online travel information search (2010, background): “It is adapted from Xiang et al.’s (2008) original framework, which was based upon a number of past studies focusing on online travel information search behavior (Hwang, Gretzel, Xiang, & Fesenmaier, 2006; Pan & Fesenmaier, 2006; Werthner & Klein, 1999).”