Role of social media in online travel information search

By Zheng Xiang, Ulrike Gretzel. 2010

3,152 citations recorded by the source corpus.

Subfields: Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/8e628777a34d6e8c94ee8aec498b72c4ba4f4cae

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Citations in the corpus

Tourism Risk and Uncertainty (2015, background): “Similarly, there is also a need for research that engages not only with how tourists use social media (Xiang and Gretzel 2010) but also on how social media have diffused and dispersed the production of risk discourses.”
Food tourist segmentation: Attitude, behavioral intentions and travel planning behavior based on food involvement and motivation (2019, background): “Furthermore, these types of websites have been shown to be heavily featured in search engine results during the travel search process, which suggests that they will provide significant exposure for practitioners (Xiang & Gretzel, 2010).”
Social Media Use and Impact during the Holiday Travel Planning Process (2012, methodology): “This taxonomy was created by the authors after a review of existing literature (Constantinides, 2009; Fischer & Reuber, 2011; Kim, Jeong, & Lee, 2010; Mangold & Faulds, 2009; Xiang & Gretzel 2010).”
Measuring Users’ Value Experience on a Travel Website (e-Value) (2015, methodology): “We selected this company because of its reputation as one of the most reliable marketing intelligence companies in the UK (Shao 2009; Xiang and Gretzel 2010).”
Social media adoption: The role of media needs and innovation characteristics (2015, background): “Behind these functions lies social media innovation attributes that give the user ease of use and usefulness when using the medium (Xiang & Gretzel, 2010).”
Recommender Systems (2016, neutral): “Methods for leveraging the personalized PageRank algorithm in various forms of social recommender systems are discussed in [16, 81, 350, 602, 640, 663].”
Sharing Tourism Experiences (2017, background): “…in tourism research, most studies have focused on the nature and extent of use of social media for travel planning (Fotis, Buhalis, and Rossides 2011; Xiang and Gretzel 2010) and the reasons why travelers create content (Bronner and de Hoog 2011; Munar and Jacobsen 2013; Yoo and Gretzel 2011).”
The use of social media in travel information search (2015, background): “…of the Internet search; (3) the search engine that determines the representation of the tourism domain which are related to the design of interface features, search result rankings, metadata, and paid links that influences the travelers’ perception and decision making (Xiang and Gretzel, 2010).”
Solo female travel risks, anxiety and travel intentions: examining the moderating role of online psychological-social support (2020, background): “Many of these online communities assist their users in posting and sharing their travel advice, ideas and personal experiences, allowing these posts later on to serve as a source of information for other potential travelers (Xiang & Gretzel, 2010).”