The value of reputation on eBay: A controlled experiment

By Paul Resnick, Richard J. Zeckhauser, John Swanson, Kate Lockwood. 2006

1,215 citations recorded by the source corpus.

Subfields: Management Science and Operations Research, Safety Research

View Paper: https://www.semanticscholar.org/paper/dd9097c6ff06bc42d9a5e95db7a5e220c3f4541f

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In Management Science and Operations Research

In Safety Research

Citations in the corpus

Charity as a Substitute for Reputation: Evidence from an Online Marketplace (2012, neutral): “Trade in this market is vulnerable to service problems and seller misrepresentation, and public records of prior transactions are used as assurances of trustworthiness (Houser and Wooders 2006, Resnick et al. 2006, Cabral and Hortacsu 2010).”
Security and Cooperation in Wireless Networks (2007, background): “Studies such as [173], [328] and [329] consider the effect of online reputation systems [110] on e-marketing and trading communities such as eBay.”
Reputation and Feedback Systems in Online Platform Markets (2016, background): “Resnick et al. (2006) perform a controlled field experiment by conducting a series of sales of identical items (in their case, collector’s postcards) where they vary reputation by randomly assigning items to either an established seller’s account with a good reputation, or to a new account with…”
The Dynamics of Seller Reputation: Evidence from Ebay (2010, background): “In particular, the 5% price premium implied by 1,000 additional reviews is comparable to the 8%premium found by the field experiment of Resnick et al. [2006], which compared sales prices obtained by a seller IDwith 2,000 positive comments (and 1 negative), and a seller with about 15 positive comment”
Internet exchanges for used goods: an empirical analysis of trade patterns and adverse selection 1 (2009, neutral): “This aspect can increase a buyer’s perceived sense of familiarity and create a level of trust that facilitates a transaction between two strangers (Resnick et al. 2006).”
Google, Facebook, Amazon, eBay: Is the Internet driving competition or market monopolization? (2014, neutral): “Resnick et al. 2006).”
Harnessing the Influence of Social Proof in Online Shopping: The Effect of Electronic Word of Mouth on Sales of Digital Microproducts (2011, background): “With the emergence of social commerce, there has been renewed interest in online feedback mechanisms that allow for storing and exchanging eWOM, which are referred to as reputation systems [13, 38].”
Design Considerations for Collaborative Visual Analytics (2007, neutral): “such as seller ratings in online markets such as eBay [38].”
The Sound of Silence in Online Feedback: Estimating Trading Risks in the Presence of Reporting Bias (2008, background): “Consistent with past empirical research in online auctions (see Bajari and Hortacsu 2004; Resnick et al. 2006 for surveys), it is plausible to assume that eBay’s outcome and reporting probabilities are dependent on the following properties of the buyer, seller and transaction: • Trader’s feedback…”
Reputation Formation and the Evolution of Cooperation in Anonymous Online Markets (2014, neutral): “Due to space limitations, we provide a review of these studies in the online supplement (http://asr.sagepub .com/supplemental) (for earlier reviews, see Bajari and Hortacsu 2004; Resnick et al. 2006).”