Insincere Flattery Actually Works: A Dual Attitudes Perspective

By Elaine Chan, Jaideep Sengupta. 2010

110 citations recorded by the source corpus.

Subfields: Finance, Marketing, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/dc5b15d6b1f3cbcd7bc2bbac5fed6a42033213e5

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Finance

1. Claudiu V. Dimofte
2. Brent McFerran

In Marketing

1. Grant Packard
2. Sarah G. Moore
3. Claudiu V. Dimofte
4. Brent McFerran
5. Jonah A. Berger

In Sociology and Political Science

1. Grant Packard
2. Sarah G. Moore
3. Claudiu V. Dimofte
4. Brent McFerran
5. Jonah A. Berger

Citations in the corpus

• Implicit measures of consumer cognition: A review (2010, background): “Finally, Chan and Sengupta (2010) further qualify the correspondence between implicit/explicit attitudes and implicit/explicit behaviors.”
• (I'm) Happy to Help (You): The Impact of Personal Pronoun Use in Customer–Firm Interactions (2018, background): “A large body of research has examined how adopting a customer orientation (Brady and Cronin 2001) can help optimize firm agent actionswhen interacting with customers (e.g., Chan and Sengupta 2010; Rust and Chung 2006; Zeithaml, Berry, and Parasuraman 1996).”