Innovation as the core competency of a service organisation: the role of technology, knowledge and networks

By Jay Kandampully. 2002

453 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/d515b4c606d4f92459cd2a2715687398bb76ea22

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. B. Pikkemaat
2. P. Vermeulen
3. Jeroen de Jong
4. Mike Peters

In Organizational Behavior and Human Resource Management

1. B. Pikkemaat
2. P. Vermeulen
3. Jeroen de Jong
4. Mike Peters
5. Audrey Gilmore

In Strategy and Management

1. B. Pikkemaat
2. P. Vermeulen
3. Jeroen de Jong
4. Mike Peters
5. Audrey Gilmore
6. Katarzyna Koziol-Nadolna

Citations in the corpus

• Innovative marketing in SMEs (2009, background): “It is of particular significance to SMEs in impacting positive customer satisfaction and, in turn, company performance (Kandampully, 2002; Stokes, 2000).”
• Organizing successful new service development: a literature review (2003, background): “Although it was argued that service innovations are often non-technological, this is still the center of much analysis and debate (e.g. Kandampully, 2002).”
• Towards the Measurement of Innovation—A Pilot Study in the Small and Medium Sized Hotel Industry (2006, background): “H2: The higher qualified the hotel entrepreneur or (owner) manager the more innovative the hotel enterprise (Kelly and Storey, 2000; Kandampully, 2002; Avermaete et al., 2002).”