The role of security, privacy, usability and reputation in the development of online banking

By Luis Vicente Casaló, Carlos Flavián, Miguel Guinaliu. Online information review (Print), 2007

426 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/d33be6ba39bde30278d54928dc35b6c1049df8ef

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Consumer adoption of Internet banking in Jordan: Examining the role of hedonic motivation, habit, self-efficacy and trust (2015, background): “However, a number of researchers (i.e. Casaló et al., 2007; Flavián et al. 2006; Martins et al., 2014) have addressed the customers’ perception differently regarding the aspects pertaining to privacy, security, risk and trust and how these aspects could shape the customer’s intention to use IB.”
Determinants of continuance intention to use the smartphone banking services: An extension to the expectation-confirmation model (2016, background): “The literature has previously underscored the irrefutable role of perceived security and privacy in building trust (Casaló et al., 2007; Hanafizadeh et al., 2014a; Vatanasombut et al., 2008).”
The impact of online store environment cues on purchase intention: Trust and perceived risk as a mediator (2008, methodology): “However, unlike offline retail stores, the inability to interact with a salesperson and the merchandise, as well as the reliance on electronic payment methods increase perceived risk with regard to online shopping (Casaló et al., 2007).”
Factors affecting adoption of online banking: A meta-analytic structural equation modeling study (2015, neutral): “[19, 50, 60, 65, 88, 136, 151] Hypothesis 22.”
Consumer use of mobile banking (M-Banking) in Saudi Arabia: Towards an integrated model (2019, background): “Such results are in line with what has been proved by prior studies over the related area of technology adoption and mobile technology (see Casalo et al., 2007; Changchit et al., 2017; Jun and Cai, 2001; Kshetri, 2016; Lee and Chung, 2009; Shih and Fang, 2004).”
The importance of perceived trust, security and privacy in online trading systems (2009, background): “In the e-commerce context, empirical research has shown that trust in online vendors increases people’s intention to use the vendors’ web site (Bhattacherjee, 2002; George, 2002; Mukherjee and Nath, 2007) and also in the e-banking domain (Casaló et al., 2007).”