Exploring the financial consequences of the servitization of manufacturing

By Andy Neely. 2008

1,433 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/cde2b04310af043d46d9afd8440af185e3e50eb7

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Citations in the corpus

Any way goes : Identifying value constellations for service infusion in SMEs (2013, background): “1 The empirical phenomenon by which manufacturing firms increase their focus on service also has been referred to as the emergence of “product–service systems” (Stoughton & Votta, 2003; Tukker & Tischner, 2006) and “servitization” (Baines et al., 2009; Neely, 2008; Vandermerwe & Rada, 1988).”
Business model innovation and firm performance: Exploring causal mechanisms in SMEs (2021, background): “Although many companies have benefited from BMI, others have performed extremely poorly (Neely, 2008), failed to meet their objectives (Halecker et al., 2014) or even went bankrupt (Garfield, 2011).”
Service Growth in Product Firms: Past, Present, and Future (2017, neutral): “, Mont, 2002; Tukker, 2004; Tukker & Tischner, 2006) and servitization (e.g., Vandermerwe & Rada, 1988; Baines, Lightfoot, Benedettini & Kay, 2009; Neely, 2009).”
Make-or-buy configurational approaches in product-service ecosystems and performance (2019, background): “While each stage of the service continuum requires different service capabilities (Neely, 2008), different performance outcomes will be achieved along the service continuum depending on the suppliers’ internal capabilities and the availability of capabilities that are outsourced to a network service”
Examining the influence of service additions on manufacturing firms' bankruptcy likelihood (2017, methodology): “Because our measure was focused on the product business, we only included SIC codes in the range 10-39 (Neely, 2008).”
Servitisation and value co-production in the UK music industry: An empirical study of Consumer Attitudes (2012, background): “Firms seek to create greater value through integrated product and service offerings, Product-Service Systems [PSS] (Baines, et al., 2007; Neely, 2008).”
Working Paper (2015, background): “…can enable rms to di erentiate their product from those of their competitors (Baines et al., 2009), increase customer loyalty (Baines and Lightfoot, 2013), and lead to higher market values (Fang et al., 2008) or higher pro tability (Neely, 2008; Suarez et al., 2013; Visnjic et al., 2014).”
Should everybody be in services? The effect of servitization on manufacturing firm performance (2017, neutral): “, 2008) or higher pro tability (Neely, 2008; Suarez et al., 2013; Visnjic et al., 2014).”
Innovation collaboration and appropriability by knowledge-intensive business services firms (2016, background): “This is ever more significant, as manufacturing firms shift from selling products to selling product-service systems (Neely, 2008).”
Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance (2016, methodology): “Specifically, we focus on the highly prevalent service business model innovations of manufacturing firms and their interplay with product innovations (Neely 2008).”
Service innovation in manufacturing firms: Evidence from Spain (2012, background): “In line with this, Neely (2008) identifies a paradox of servitisation with his finding that servitised firms in the US generate higher revenues but deliver lower profits than pure manufacturing firms.”
The value of Big Data in servitization (2015, background): “Generating profit from P–S is not self-standing, especially if taking into account the servitization paradox (Neely, 2008).”