Customer value and autoethnography: subjective personal introspection and the meanings of a photograph collection

By M. Holbrook. 2005

358 citations recorded by the source corpus.

Subfields: Food Science, Marketing, Visual Arts and Performing Arts

View Paper: https://www.semanticscholar.org/paper/c7261ae27c4982a285bb505148cd49c829bba92a

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Food Science

1. S. Yu
2. A. Hiller
3. Jieun Lee
4. Arch G. Woodside
5. S. Resnick
6. T. Woodall
7. N. Prebensen

In Marketing

1. Joar Vittersø
2. S. Yu
3. Kyung-Wha Oh
4. Yun Jung Choi
5. A. Hiller
6. Jieun Lee
7. Arch G. Woodside
8. S. Resnick

In Visual Arts and Performing Arts

1. S. Yu
2. Jieun Lee
3. Arch G. Woodside

Citations in the corpus

• Influencing Factors of Chinese Consumers’ Purchase Intention to Sustainable Apparel Products: Exploring Consumer “Attitude–Behavioral Intention” Gap (2020, background): “Holbrook [30] (1999) defines consumer value as interactive between consumers and products or services.”
• VALUE CO-CREATION SIGNIFICANCE OF TOURIST RESOURCES (2013, background): “The present work argues that since experience-based consumption to a large extent focuses on hedonic value for the customer (Holbrook, 2005), the time and effort spent on such travels (before, during and after) are operant resources in such co-creation situations.”
• The Effects of Consumers’ Perceived Values on Intention to Purchase Upcycled Products (2019, background): “Holbrook [26] has also suggested that a customer’s perceived value can be a relativistic preference and experience depending on the individual, situation, or product.”
• Making sense of higher education: students as consumers and the value of the university experience (2014, background): “Research has accelerated over recent years, driven by the assumptions that: (a) customer value is the foundation for all marketing endeavour (Holbrook 2004), and (b) the discovery of appropriate metrics will help organisations achieve competitive advantage (Lapierre 1997).”
• Overcoming the illusion of will and self‐fabrication: Going beyond naïve subjective personal introspection to an unconscious/conscious theory of behavior explanation (2006, background): “The SPI reports in the consumer research literature (e.g., Gould, 1991; Holbrook 2005) are akin to explicitly interviewing yourself without recognizing the usefulness of applying implicit interviewing methods to capture unconscious meanings and motives.”