Understanding Changes in Belief and Attitude Toward Information Technology Usage: A Theoretical Model and Longitudinal Test

By Anol Bhattacherjee, G. Prem Premkumar. MIS Q., 2004

1,953 citations recorded by the source corpus.

Subfields: Communication, Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/c4da9d333b10d753d5d5ac004ffda77bd55b5d02

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Citations in the corpus

Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead (2016, positive): “Venkatesh et al. (2011) integrated UTAUT beliefs into the two-stage expectation-confirmation model of IS continuance (Bhattacherjee & Premkumar, 2004) to study citizens’ continued use of e-government technologies.”
User experience, satisfaction, and continual usage intention of IT (2010, background): “Consistent empirical support for EDT can be found for a variety of products and services in both marketing and IS literature (Oliver, 1980; Oliver & Wayne, 1988; Yi, 1990; Bhattacherjee & Premkumar, 2004; Hsu et al ., 2004).”
Guidelines for Conducting Mixed-methods Research: An Extension and Illustration (2016, methodology): “…research1 (i.e., research that combines elements of qualitative and quantitative research approaches) has gained popularity as a method of choice for studying phenomena in information systems (IS) research (e.g., Bhattacherjee & Premkumar, 2004; Keil & Tiwana, 2006; Koh, Ang, & Straub, 2004).”
An expectation-confirmation model of continuance intention to use mobile instant messaging (2016, background): “Later, Bhattacherjee and Premkumar (2004) used disconfirmation to refer to the ‘‘dissonance between users’ original expectations and observed performance [where] disconfirmation may be positive or negative depending on whether the observed performance is above or below initial expectations’’.”
The effects of technostress and switching stress on discontinued use of social networking services: a study of Facebook use (2015, neutral): “…theoretical explanations and individual differences as control variables There has been a plethora of research focusing on discontinuous usage (e.g. Bhattacherjee & Premkumar, 2004; Bhattacherjee & Lin, 2014; Sun, 2013) and service switching (Colgate et al., 2007) focusing on the discontinuous…”
Examining the Factors Influencing Participants' Knowledge Sharing Behavior in Virtual Learning Communities (2009, result): “This is consistent with Bhattacherjee and Premkumar (2004)’s findings that IT users’ attitude toward IT usage will affect their intentions of subsequent IT usage.”
Understanding User Revisions When Using Information Systems Features: Adaptive System Use and Triggers (2012, methodology): “The reliability, convergent validity, and discriminant validity of the instrument were first examined.”
Persuasive messages, popularity cohesion, and message diffusion in social media marketing (2015, background): “Recipients’ beliefs about posts usefulness affect preferences (Bhattacherjee & Premkumar, 2004).”
Modeling Customer Loyalty from an Integrative Perspective of Self-Determination Theory and Expectation–Confirmation Theory (2009, background): “…on satisfaction, both the initial theoretical study of ECT (Oliver 1980) and a further refined study using auxiliary theories and empirical tests (e.g., Bhattacherjee and Premkumar 2004) have confirmed an indirect relationship between perceived performance and satisfaction (Bhattacherjee 2001).”
Technology, Humanness, and Trust: Rethinking Trust in Technology (2015, background): “Other researchers have followed this same practice (Bhattacherjee & Premkumar, 2004).”
The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance (2006, background): “As our objective is to demonstrate the utility of expanding the list of post-adoption beliefs (assuming pre-adoption expectations do change after conﬁrmation of experiences and already conﬁrmed by Bhattacherjee and Premkumar, 2004), a cross-sectional design is adequate for our purpose.”