Emotional intelligence and the recognition of emotion from facial expressions.

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Customer reactions to emotional labor: the roles of employee acting strategies and customer detection accuracy (2009, background): “It is well documented that people’s ability to understand the nonverbal behavior of others and detect deception predicts a range of important work outcomes, including job performance (Elfenbein, Foo, White, Tan, & Aik, 2007; Elfenbein et al., 2002).”
The Ability of Children With Language Impairment to Recognize Emotion Conveyed by Facial Expression and Music (2005, background): “These include the development of cognitive and perceptual abilities and increasing exposure and practice over time (Elfenbein et al., 2002; Nelson & Haan, 1997; Walker-Andrews, 1997).”