Establishing Trust in Electronic Commerce Through Online Word of Mouth: An Examination Across Genders

By Neveen Farag Awad, Arik Ragowsky. Journal of Management Information Systems, 2008

700 citations recorded by the source corpus.

Subfields: Information Systems and Management, Safety Research, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/bf20920422f4630b1062422417c479656c8eb516

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Citations in the corpus

What We Know and Don't Know about Online Word-of-Mouth: A Review and Synthesis of the Literature (2014, background): “…spending/willingness-to-pay in a product category (e.g., Bickart and Schindler 2001; Pavlou and Dimoka 2006); b) levels of trust and loyalty (Awad and Ragowsky 2008; Ba and Pavlou 2002; Gauri, Bhatnagar, and Rao 2008); and c) consumer engagement (e.g., Algesheimer et al. 2010; Nambisan and…”
Assessing the effects of consumers' product evaluations and trust on repurchase intention in e-commerce environments (2018, background): “), in which trust was generally associated with perceived usefulness, perceived ease of use (e.g., Al-Natour et al., 2011; Awad and Ragowsky, 2008; Benlian et al., 2012), and website characteristics, such as quality of information (e.”
The Enhancing Versus Backfiring Effects of Positive Emotion in Consumer Reviews (2020, background): “Moreover, previous work has most often focused on whether consumers believe the platform that hosts the online reviews or the sellers of the product are trustworthy sources of information (e.g., Awad and Ragowsky 2008; Ba and Pavlou 2002; Sparks and Browning 2011).”
The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012, background): “Gender Gender of the reviewers (male/female) [4] Product preference Subjective evaluation of products (e.”
The penalty for privacy violations: How privacy violations impact trust online (2018, background): “…online trust factors have included details such as the influence of recommendation types (Smith, Menon, & Sivakumar, 2005), a website's ease of use (Awad & Ragowsky, 2008), a user's relationship to fellow posters (Pan & Chiou, 2011), website design (Urban, Amyx, & Lorenzon, 2009), a website's…”
When do consumers buy online product reviews? Effects of review quality, product type, and reviewer's photo (2014, background): “…exert greater influence on product evaluation (e.g., Lee, Park, & Han, 2008), purchase inten- tion (e.g., Park, Lee, & Han, 2007), and evaluation of the website (e.g., Awad & Ragowsky, 2008), compared to low-quality reviews that simply reiterate the reviewers’ subjective feelings and opinions.”