The Cost of Bad Behavior: How Incivility Is Damaging Your Business and What to Do About It

By Christine M. Pearson. 2009

93 citations recorded by the source corpus.

Subfields: Information Systems and Management

View Paper: https://www.semanticscholar.org/paper/be7efe686ddf590c4f710ca73c7eb014735004b7

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Information Systems and Management

1. Won‐Moo Hur
2. Gretchen M. Spreitzer
3. Abraham Carmeli
4. Jane E. Dutton

Citations in the corpus

• Relationship Quality and Virtuousness (2013, background): “Training on the respectful and civil expression of emotions, particularly negative emotions, may be necessary especially since incivility is at an all-time high in work organizations (Porath & Pearson, 2009).”
• The Relationship of Coworker Incivility to Job Performance and the Moderating Role of Self-Efficacy and Compassion at Work: The Job Demands-Resources (JD-R) Approach (2017, background): “Mounting evidence reveals the negative consequences of coworker incivility directly related to job performance and targets’ well-being (Cortina et al. 2001; Pearson and Porath 2009).”