Face, (Im)Politeness and Rapport

By Helen Spencer-Oatey. Culturally Speaking Second Edition, 2008

262 citations recorded by the source corpus.

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The bases of (im)politeness evaluations : culture, the moral order and the East–West debate (2015, background): “Spencer-Oatey (2008), on the other hand, mentions it more explicitly, proposing equity as a sociopragmatic interactional principle.”
Sub-dimensions of the four factor model of cultural intelligence : expanding the conceptualization and measurement of cultural intelligence (2012, background): “Intercultural communication research (e.g., Gudykunst, Ting-Toomey, & Chua, 1988; Spencer-Oatey, 2008) documents large variations in ‘‘appropriate’’ ways to communicate across cultures.”
“Love ya, jerkface”: Using Sparse Log-Linear Models to Build Positive and Impolite Relationships with Teens (2012, background): “The creation and expression of rapport is complex, and can also be signaled through negative, or impolite, exchanges (Straehle, 1993; Watts, 2003; Spencer-Oatey, 2008) that communicate affection and relationship security among intimates who can ﬂout common social norms (Culpeper, 2011;…”
Cultural intelligence (CQ) in virtual, cross-cultural interactions: Generalizability of measure and links to personality dimensions and task performance (2016, background): “Some customers could be direct and explicit in their communication patterns while others can be indirect and implicit (Spencer-Oatey, 2008).”