Application of perceived value model to identify factors affecting passengers' repurchase intentions on city bus: A case of the Taipei metropolitan area
By William Jen, Kai-Chieh Hu. 2003
156 citations recorded by the source corpus.
Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Transportation
View Paper: https://www.semanticscholar.org/paper/bb4d4c32abfe28f584a4c3332a7d65d82c8378af
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In Information Systems and Management
In Organizational Behavior and Human Resource Management
In Transportation
Citations in the corpus
- Understanding public transit use behavior: integration of the theory of planned behavior and the customer satisfaction theory (2017, background): “…has been extensively applied in the case of various kinds of public transit services, e.g., the city bus service of the Taipei metropolitan area (Jen and Hu 2003), the para-transit service in Bandung, Indonesia (Joewono and Kubota 2007), and a light rail transit service in the Metro of…”
- Managing passenger behavioral intention: an integrated framework for service quality, satisfaction, perceived value, and switching barriers (2011, methodology): “…empirical evidence in support of the positive relation between service quality and perceived value, while the relation between perceived costs and perceived value is negative (Choi et al. 2004; Cronin et al. 2000; Jen and Hu 2003; Lapierre et al. 1999; Liu et al. 2005; Wang et al. 2004).”