The effects of public's cognitive appraisal of emotions in crises on crisis coping and strategy assessment

By Yan Jin. 2009

144 citations recorded by the source corpus.

Subfields: Communication, Organizational Behavior and Human Resource Management, Social Psychology

View Paper: https://www.semanticscholar.org/paper/ba59a3f53e763e98e947d66f32e91187ff5ab911

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In Communication

In Organizational Behavior and Human Resource Management

In Social Psychology

Citations in the corpus

Stakeholder reactions to company crisis communication and causes (2010, unknown): “An extensive review located 16 studies (Coombs, 1999; Coombs & Holladay, 1996, 2008, 2009; Coombs & Schmidt, 2000; Dean, 2004; Griffin et al., 1991; Jorgensen, 1996; Menon, Jewell, & Unnnava, 1999; Lee, 2004, 2005; Siomkos, 1989; Siomkos & Kurzbard, 1994; Siomkos & Malliaris, 1992; Siomkos &…”
Assessing tourists' cognitive, emotional and behavioural reactions to an unethical destination incident (2016, background): “Given that the only study that has focused on the relationship between emotions and avoidance coping behaviour looked exclusively at fear (Jin, 2009), other fields of studywill be drawn upon for the next hypothesis.”
Examining the Role of Social Media in Effective Crisis Management (2014, background): “Jin (2009, 2010) also suggested that publics tend to feel more anxiety, another type of attribution-independent emotions, when they perceive the crisis situation as uncertain yet somewhat controllable.”
Emotions Matter in Crisis (2011, background): “Researchers in crisis communication (e.g., Coombs, 2007; Fediuk et al., 2010, Jin, 2009) have called for more empirical research to examine how messages could be structured and framed to obtain more favorable responses from publics.”
The Scared, the Outraged, and the Anxious: How Crisis Emotions, Involvement, and Demographics Predict Publics’ Conative Coping (2016, background): “Others have criticized this dichotomous approach to classifying emotional responses to stressful events (e.g., Carver, Scheier, & Weintraub, 1989; Jin, 2009, 2010; Jin & Hong, 2010), leading to the development of the ICM model.”
The Role of Emotional Response during an H1N1 Influenza Pandemic on a College Campus (2013, background): “, 2009), but fright is predominantly induced by unpredictable and uncontrollable crises (Jin, 2009).”
Implications of Stealing Thunder for the Impact of Expressing Emotions in Organizational Crisis Communication (2013, background): “Although these two theoretical views of emotion do not necessarily compete (Bolls, 2010), most research on consumers’ felt emotions during crises has taken the discrete emotional viewpoint (e.g., Jin, 2009; Jin & Hong, 2010; Kim & Cameron, 2011).”