Emotions Matter in Crisis

By Hyo Jung Kim, Glen T. Cameron. Communication Research, 2011

322 citations recorded by the source corpus.

Subfields: Communication, Literature and Literary Theory, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/f5142d8233b7018746e9aaacf3146783a45d0428

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Communication

1. An‐Sofie Claeys
2. Katharina Sommer
3. Rinaldo Kühne
4. Stephen Brammer
5. Verolien Cauberghe
6. Jan Leysen
7. Liang Ma
8. M. Zhan

In Literature and Literary Theory

1. Patrick Weber
2. Katharina Sommer
3. Rinaldo Kühne
4. Verolien Cauberghe

In Sociology and Political Science

1. Patrick Weber
2. An‐Sofie Claeys
3. Katharina Sommer
4. Rinaldo Kühne
5. Stephen Brammer
6. Verolien Cauberghe
7. Jan Leysen

Citations in the corpus

• Beyond Cognitive Framing Processes: Anger Mediates the Effects of Responsibility Framing on the Preference for Punitive Measures (2015, background): “In an experiment, Kim and Cameron (2011) manipulated the framing of an article about a cell-phone battery explosion accident.”
• Shame on Who? The Effects of Corporate Irresponsibility and Social Performance on Organizational Reputation (2019, background): “Finally, ‘EFFECT UNDESIRABILITY’ is a continuous variable which measures when CI events provoke reflexive judgements, potentially leading to assessors approving or disapproving of firm behaviour (see also Kim and Cameron, 2011; Lange and Washburn, 2012).”
• Implications of Stealing Thunder for the Impact of Expressing Emotions in Organizational Crisis Communication (2013, background): “Although these two theoretical views of emotion do not necessarily compete (Bolls, 2010), most research on consumers’ felt emotions during crises has taken the discrete emotional viewpoint (e.g., Jin, 2009; Jin & Hong, 2010; Kim & Cameron, 2011).”