Tourism Destination Image, Satisfaction and Loyalty: A Study in Ixtapa-Zihuatanejo, Mexico

By Lucio Hernández-Lobato, María Magdalena Solis-Radilla, M. Moliner‐Tena, Javier Sánchez-García. 2006

228 citations recorded by the source corpus.

Subfields: Marketing, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/b829ad48d6bc73f872ebb9af1ea62535bbf31445

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Citations in the corpus

Effect of eWOM stimuli and eWOM response on perceived service quality and online recommendation (2020, background): “On the other hand, loyalty to the product/ service is manifested in the form of an intention for repeat purchase (Hernández-Lobato et al., 2006).”
Destination image and tourist loyalty: A meta-analysis (2014, unknown): “Lucio et al. (2006); 9.”
Destination loyalty explained through place attachment, destination familiarity and destination image (2020, background): “, along with an additional question on the number of times they have visited Greece in the past (Correia et al., 2015; Hernández-Lobato et al., 2006; Kaplanidou & Gibson, 2010; Kaplanidou & Vogt, 2007; Stylos & Bellou, 2019).”
Visitors’ Place Attachment and Destination Loyalty: Examining the Roles of Emotional Solidarity and Perceived Safety (2020, background): “260) Hernández-Lobato et al. (2006) I am willing to recommend this religious festival to my family and friends 5.”
The efficacy of shopping value in predicting destination loyalty (2015, background): “The tourism literature supports a strong relationship exists between tourist satisfaction and destination loyalty (Chen & Gursoy, 2001; Chi & Qu, 2008; Hernández-Lobato et al., 2006; Kim, 2008; Kozak, Bigné, & Andreu, 2004; Mechinda, Serirat, & Gulid, 2009; Yoon & Uysal, 2005).”
Online purchase determinants of loyalty: the mediating effect of satisfaction in tourism (2016, background): “Hernandez-Lobato et al. (2006) analyzed the causal relationships among three key variables in tourism marketing: image, satisfaction and loyalty.”
Self-identification with a heritage tourism site, visitors’ engagement and destination loyalty: the mediating effects of overall satisfaction (2019, background): “…that destination loyalty may be influenced by several other factors including travel motivations (Yoon & Uysal, 2005), perceived value (Pandža Bajs, 2015), destination image (Hernández-Lobato et al., 2006), past experience (Huang & Hsu, 2009) and memorable tourism experience (Chen & Rahman, 2018).”
Destination Image Analytics through Traveller-Generated Content (2019, background): “Affective image is the main antecedent of loyalty [78].”