IT-enabled knowledge ambidexterity and innovation performance in small U.S. firms: The moderator role of social media capability

By Jose Benitez-Amado, Ana Castillo López, Javier Lloréns, Jessica Braojos. Information Manager (The), 2018

300 citations recorded by the source corpus.

Abstract This study examines the impact of information technology (IT)-enabled knowledge ambidexterity on innovation performance, and the potential moderator role of social media capability on a sample composed of 100 small U.S. firms. The empirical analysis suggests that IT infrastructure enables the firm to explore new knowledge and exploit existing/new knowledge to innovate more and better. We also find that social media capability has a positive moderator role in this equation: IT infrastructure and social media capabilities work together to enable knowledge ambidexterity.

Subfields: Communication, Management Science and Operations Research, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/af4fcd8c0aff8174c5c615a7dbd42d67f348fc9e

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In Management Science and Operations Research

In Strategy and Management

Citations in the corpus

Exploring the impact of big data analytics capabilities on business model innovation: The mediating role of entrepreneurial orientation (2021, background): “new knowledge exploration and exploitation for innovation purposes (Benitez et al., 2018), Jimenez-Jimenez et al.”
Big Data Analytics Capabilities and Innovation: The Mediating Role of Dynamic Capabilities and Moderating Effect of the Environment (2019, unknown): “In the broader domain of IT-business value research, there is a growing consensus that IT enables firms to generate business value through intermediate organizational capabilities (Benitez, Castillo, Llorens, & Braojos, 2017; Mikalef & Pateli, 2017; Schryen, 2013).”
How to perform and report an impactful analysis using partial least squares: Guidelines for confirmatory and explanatory IS research (2020, background): “In doing so, social media capability is assumed to be composed of the following ingredients: Facebook, Twitter, corporate blog(s), and LinkedIn capabilities [77], which are the ingredients that shape social media capabilities and are lower-order capabilities.”