Reliability, Mindfulness, and Information Systems

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From Use to Effective Use: A Representation Theory Perspective (2013, background): “At the same time, such users are likely to become less vigilant for limitations associated with their systems and rely on them when they should not do so—a costly outcome (Butler and Gray 2006 p. 220).”
Digital transformation and the new logics of business process management (2020, neutral): “Employees should demonstrate sensitivity to the general direction of the organisation and take intuitively calibrated choices that align with this direction (Butler & Gray, 2006).”
Organisational resilience capacity and firm product innovativeness and performance (2014, background): “Studies of mindfulness-based reliability, for instance, have mostly focused on the operation of high-risk technologies (Weick and Roberts 1993; Butler and Gray 2006). In this study, we present a similar need for reliable performance in the product innovation context, as the failure rate of new produ”
Coevolving Systems and the Organization of Agile Software Development (2009, result): “This is in contrast to mindlessness, which Butler and Gray (2006) see as the mechanical use of “cognitively and emotionally rigid, rule-based behaviours” (p.”