Emotional labour in service work: Psychological flexibility and emotion regulation

By Michal Biron, M. van Veldhoven. 2012

117 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/a90d8947a39038dc235c7421cc4ec7246424b4cb

Citations in the corpus

• How Emotional Labor and Ethical Leadership Affect Job Engagement for Chinese Public Servants (2014, unknown): “as an expert actor on stage would do (e.g., see Biron & Veldhoven, 2012; Gursoy, Boylu, & Avci, 2011; Hwa, 2012; Yanchus, Eby, Lance, & Drollinger, 2010).”