Score Reliability in Webor Internet-Based Surveys: Unnumbered Graphic Rating Scales versus Likert-Type Scales

By Colleen Cook, F. Heath, Russel L. Thompson, Bruce Thompson. 2001

137 citations recorded by the source corpus.

Subfields: Applied Psychology, Information Systems and Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/9b30738f92225876dfcd6e3e6f0cbef65dd813b3

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Applied Psychology

1. J. Hartley
2. Lucy R. Betts
3. Yao-Ting Sung

In Information Systems and Management

1. J. Hartley
2. Lucy R. Betts

In Sociology and Political Science

1. J. Hartley
2. Lucy R. Betts
3. Yao-Ting Sung
4. Jeng-Shin Wu

Citations in the corpus

• Four layouts and a finding: the effects of changes in the order of the verbal labels and numerical values on Likert‐type scales (2010, methodology): “Following the studies of Cook et al. (2001) and Dawes (2002), we used the scale 0–10 (making it an 11 point scale) in order to increase the variance obtained and to make the results more reliable, and we used the scale-point zero to clarify to the reader that ‘0’ meant the lowest and ‘10’ meant the ”
• The Visual Analogue Scale for Rating, Ranking and Paired-Comparison (VAS-RRP): A new technique for psychological measurement (2018, background): “First, the line continuum of a VAS enables the rater to make more fine-grained (Chimi & Russell, 2009) responses without the constraints of direct quantitative terms (Wewers & Lowe, 1990), and thus measurement data with higher variability will be obtained, which theoretically enhances their reliabil”
• Evaluating the Effectiveness of Visual Analog Scales (2006, unknown): “This finding parallels the results of Cook et al. (2001) and Bayer and Thomas (2004), neither of whom finds differences between the VAS and the alternatives.”
• Social desirability is the same in offline, online, and paper surveys: A meta-analysis (2014, unknown): “Computers enable large-scale cost-effective data collection, automatic response time monitoring, and error-free transcription (Birnbaum, 2000; Cook, Heath, Thompson, & Thompson, 2001; Fox & Schwartz, 2002; Griffis, Goldsby, & Cooper, 2003).”