Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use

By Andreas I. Nicolaou, Harrison McKnight. Information systems research, 2006

719 citations recorded by the source corpus.

Subfields: Information Systems and Management, Management Information Systems, Management Science and Operations Research

View Paper: https://www.semanticscholar.org/paper/9a181f9379137d77431bf84c38349aca5479bab3

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In Information Systems and Management

In Management Information Systems

In Management Science and Operations Research

Citations in the corpus

Factors influencing Internet shopping value and customer repurchase intention (2012, methodology): “Other studies have revealed that Internet shoppers seek updated information about products for stimulation and excitement even when they are satisﬁed with products they have already purchased (Sorce et al. 2005, Nicolaou and McKnight 2006).”
Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation (2015, background): “Information quality also has been identified to affect user trust in mobile banking (Lee and Chung 2009), health infomediaries (Zahedi and Song 2008) and inter-organizational data exchange (Nicolaou and McKnight 2006).”
From Use to Effective Use: A Representation Theory Perspective (2013, background): “When representational fidelity increases, users are likely to trust their systems more because they will have more positive expectations of the consequences of relying on those representations, for example, when using them to make decisions (Nicolaou and McKnight 2006).”
Managing Citizens' Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust (2016, background): “Transparency implies that the service provider cares enough and is competent to provide helpful information to users, which positively relates to trusting beliefs (Nicolaou and McKnight 2006).”
Structural Equation Modeling in Information Systems Research Using Partial Least Squares (2010, background): “According to the work of Orlikowski and Baroudi (1991), as well as Dubé and Paré (2003), a set of characteristics classifies research as positivist.”
Modelling users' trust in online health rumours: an experiment-based study in China (2021, background): “Information quality is closely related to the perceived comprehensiveness, informativeness, readability, interpretability, accuracy, and relevance of the information (Nicolaou and McKnight, 2006).”
Point of adoption and beyond. Initial trust and mobile-payment continuation intention (2020, positive): “From the viewpoint of the initial trust lifecycle, information quality helps at the information assimilation stage, leading to initial trust (Nicolaou and McKnight, 2006).”
Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth (2015, background): “This study's ﬁ ndings emphasize the centrality of information quality in CGM, which was found to be the most important ante-cedent of trust towards CGM, which accords with ﬁ ndings from previous research but in different contexts (Nicolaou & McKnight, 2006; Zahedi & Song, 2008).”
Assessing the effects of consumers' product evaluations and trust on repurchase intention in e-commerce environments (2018, background): “, Ba and Pavlou, 2002; Grewal, Gotlieb, & Marmorstein, 1994) and perceived risk (e.g., Alam and Yasin, 2010; Dinev and Hart, 2006; Gefen and Pavlou, 2012; Nicolaou and McKnight, 2006) were associated with trust.”