Re-examining the influence of trust on online repeat purchase intention: The moderating role of habit and its antecedents

By Chao-Min Chiu, Meng Hsiang Hsu, Hsiangchu Lai, Chun-Ming Chang. Decision Support Systems, 2012

611 citations recorded by the source corpus.

Subfields: Information Systems and Management, Organizational Behavior and Human Resource Management, Sociology and Political Science

View Paper: https://www.semanticscholar.org/paper/974691af139db36389c8d39751e34119e450af16

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In Information Systems and Management

In Organizational Behavior and Human Resource Management

In Sociology and Political Science

Citations in the corpus

Linking Social Media Marketing Activities to Revisit Intention through Brand Trust and Brand Loyalty on the Coffee Shop Facebook Pages: Exploring Sequential Mediation Mechanism (2021, background): “Lin and Lu [66] proposed that trust substantially influences repurchase intention, while Chiu [67] found that consumer trust stages can affect repurchase intention or revisit intention.”
Exploring the influential factors in continuance usage of mobile social Apps: Satisfaction, habit, and customer value perspectives (2016, background): “As mentioned earlier, the value considerations motivating consumers to engage in a specific behavior have utilitarian and hedonic dimensions (Chiu et al., 2012).”
Home and away: cross-contextual consistency in tourists’ pro-environmental behavior (2020, methodology): “Next, in order to assess whether the interaction term is significant, we use the bootstrapping procedure in Smart PLS 3 (Chiu et al., 2012; Garcia-Machado, 2017).”
Investigating acceptance of telemedicine services through an extended technology acceptance model (TAM) (2020, background): “Literature has also widely acknowledged the significant effect of facilitating conditions on usage intention [56,57].”
Explaining the link between technostress and technology addiction for social networking sites: A study of distraction as a coping behavior (2019, background): “Finally, habituated behaviors are perceived as less risky because they are familiar (Chiu et al. 2012; Morrison and Firmstone 2000).”
Omnichannel Customer Behavior: Key Drivers of Technology Acceptance and Use and Their Effects on Purchase Intention (2016, background): “In keeping with Chiu et al. (2012), we think it would also be interesting to examine habit as a moderator variable in purchase intention.”
Determinants of repurchase intention in online group-buying: The perspectives of DeLone & McLean IS success model and trust (2014, methodology): “Items used to measure satisfaction with website were adapted from Khalifa and Liu (2007), while Items for measuring satisfaction with sellers and repurchase intention were adapted from Chiu et al. (2012).”
Assessing the effects of consumers' product evaluations and trust on repurchase intention in e-commerce environments (2018, background): “Higher perceived risk in e-commerce markets is commonly caused by being unable to fully monitor the seller’s behavior and/or concerns regarding the security of the website (Chiu et al., 2012).”
Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness (2015, background): “Trust is regarded as an essential key tomaintaining continuity in the customereprovider relationship (Chiu et al., 2012; Han& Hyun, 2013).”
A Meta-analysis of Online Trust Relationships in E-commerce (2017, background): “Repeat purchase intention Consumer's volitional commitment to purchase a product/service from the same online vendor (Chiu et al. 2012).”