Understanding knowledge management and information management: the need for an empirical perspective

By F. Bouthillier, K. Shearer. Information Research, 2002

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Knowledge processes, knowledge-intensity and innovation: A moderated mediation analysis (2011, background): “The literature typically identifies four to six of such processes (Davenport and Prusak, 1998; Bennett and Gabriel, 1999; Gupta et al., 2000; Parikh, 2001; Bouthillier and Shearer, 2002; Qianwang and Dejie, 2006; Xu et al., 2010) and views them as cyclically interrelated with each other.”
Relationship between entrepreneurship, innovation and performance: Comparing small and medium‐size enterprises (2012, background): “(2) Reorganizing work units to stimulate entrepreneurial initiatives, which involves necessary changes in organizational structure such as using teams, autonomous work units and communities of practice to improve organizational coordination and control as well as enhance the number of creative solut”