Will They Stay or Will They Go? Exploring a Customer-Oriented Approach To Employee Retention

By R. Cardy, Mark L. Lengnick-Hall. 2011

138 citations recorded by the source corpus.

Subfields: Management Information Systems, Organizational Behavior and Human Resource Management

View Paper: https://www.semanticscholar.org/paper/8f167fe96a0cf65a5f6429809f42c35f5de7fd42

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Management Information Systems

1. Diwakar Singh

In Organizational Behavior and Human Resource Management

1. Bomboma Kalgora
2. Diwakar Singh
3. Bodjrenou Kossivi
4. Ming Xu

Citations in the corpus

• A Literature Review on Employee Retention with Focus on Recent Trends (2019, methodology): “E. Employee as A Customer It is based on employee equity model (Cardy & Lengnick-Hall, 2011).”
• A STUDY ON DETERMINING FACTORS EMPLOYEE RETENTION (2016, background): “Cardy and Lengnick-Hall (2011) on the one hand and Kroon and Freese (2013) on the other hand discovered that developmental opportunities can positively increase an employee’s commitment to stay in an organization [26] [27].”