Beyond the service factory: Service innovation in manufacturing supply networks

By Martin Spring, Luis Araujo. 2013

159 citations recorded by the source corpus.

Subfields: Industrial and Manufacturing Engineering, Marketing, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/881e45c1e9b3bc88004fee9dac007465cabbcacd

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Marketing

1. O. Benedettini
2. Morgan Swink
3. Andy Neely
4. Ferran Vendrell‐Herrero
5. Oscar F. Bustinza

In Strategy and Management

1. Andy Neely
2. Morgan Swink
3. O. Benedettini
4. Jan Mouritsen
5. Suresh Cuganesan

Citations in the corpus

• Why Do Servitized Firms Fail? A Risk-Based Explanation (2015, background): “As markets demand greater customisation and faster innovation, academic and management literatures alike suggest that supplementing products with value added services can be a profitable option (Neely, 2008; Spring and Araujo, 2013; Wise and Baumgartner, 1999).”
• Product biographies in servitization and the circular economy (2017, unknown): “Others have examined the role of capabilities in enabling firms to put servitization strategies into effect (Ulaga & Reinartz, 2011; Spring & Araujo, 2013), identifying how existing capabilities can be mobilised, and what additional capabilities may need to be developed or accessed from other firms…”