How psychological resourcefulness increases salesperson's sales performance and the satisfaction of their customers: Exploring the mediating role of customer-oriented behaviors

By Bruno Lussier, Nathaniel N. Hartmann. 2017

87 citations recorded by the source corpus.

Subfields: Organizational Behavior and Human Resource Management, Strategy and Management

View Paper: https://www.semanticscholar.org/paper/854a78e53f2f6f50b456ab49ee225e5c3e48a82d

How researchers see this paper

The researchers whose trusted networks rank it highest, strongest advocate first. Every researcher gets a different order.

In Organizational Behavior and Human Resource Management

1. Bruno Lussier
2. Nathaniel N. Hartmann
3. Willy Bolander

In Strategy and Management

1. Nathaniel N. Hartmann
2. Willy Bolander
3. Bruno Lussier

Citations in the corpus

• Curbing the Undesirable Effects of Emotional Exhaustion on Ethical Behaviors and Performance: A Salesperson–Manager Dyadic Approach (2019, background): “2014; Lussier and Hartmann 2017).”